Privacy Policy

MuseDiva LLC
425 W Colonial Dr Ste 303 #732, Orlando, FL 32804, USA — info@musediva.com

What we collect

  • Contact & order details (name, email, shipping address, phone, order info)
  • Payment information (processed securely by our payment partners; we don’t store full card numbers)
  • Device & usage data (cookies, IP, browser, pages visited) for site performance, analytics, and fraud prevention
  • Marketing preferences (only with your consent where required)

How we use your data

  • To process and fulfill your orders, provide support, and manage returns
  • To operate, secure, and improve our website and services
  • To send transactional communications (order confirmations, shipping updates)
  • To send marketing communications with your consent (you can opt out anytime)

Legal bases (EEA/UK)

  • Contract (to fulfill your order)
  • Legitimate interests (website security, analytics, customer support)
  • Consent (email marketing, non-essential cookies where required)
  • Legal obligations (tax, accounting, fraud prevention)

Sharing

We share data with trusted service providers (payment processors, warehouses, shipping carriers, customer support tools) strictly to provide our services. We do not sell personal data.

International transfers

Your data may be processed in the United States and other countries. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

Data retention

We keep order information as required for tax and accounting. Marketing data is retained until you unsubscribe or request deletion.

Your rights (EEA/UK)

You may have the right to access, rectify, erase, restrict, object, and port your data. To exercise these rights, email info@musediva.com. You also have the right to lodge a complaint with your local data protection authority.

Marketing opt-out

You can unsubscribe via the link in our emails or by contacting us.

Children

Our site isn’t intended for children under 16.

Updates

We may update this Privacy Policy to reflect changes in our practices. We’ll post the new version with an updated effective date.

Contact

info@musediva.com

Effective Date: August 25, 2025